Yellow Card Status Page
We have identified an issue causing failures to deliver SMS messages
Update - We are continuing to monitor for any further issues.
Mar 19, 2025 - 10:18 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 29, 2025 - 12:51 UTC
Identified - We are currently experiencing issues with the delivery of SMS OTP messages. Customers may experience failures in receiving One Time Passwords through SMS.

Our team is actively investigating the root cause of the issue and working on a resolution. We will continue to provide updates as we learn more.

Impact:
-Customers may not receive SMS OTPs.
-SMS OTP messages may be delayed or not delivered.
-Whatsapp OTP unaffected and functional
Jan 28, 2025 - 17:05 UTC
South Africa Pay-in Interruption
Identified - Update: The EFT pay-in channel in South Africa will remain unavailable indefinitely. We'll provide updates once it's restored.

We appreciate your patience and apologize for the inconvenience.
Mar 11, 2025 - 12:06 UTC
Investigating - We are currently experiencing a service interruption affecting EFT pay-in in South Africa. You may experience failed transactions using this channel.

Our team is investigating the issue alongside our service provider and working to restore normal operations as quickly as possible.

We will provide timely updates as more information becomes available.
Mar 10, 2025 - 11:18 UTC
MTN Benin interruption for Pay in and Payouts
Update - We are still working with our service provider to restore MTN Benin services as quickly as possible.

We will provide timely updates as more information becomes available. Thank you for your patience
Mar 10, 2025 - 15:10 UTC
Identified - We've identified this to be an issue at the network operator level. We are working with our service provider to restore normal operations as quickly as possible.

Thank you for your patience.
Feb 24, 2025 - 13:10 UTC
Investigating - We are currently experiencing a service interruption affecting MTN Benin services, which may result in delays or failed transactions for users.

Our team is investigating the issue alongside our service provider and working to restore normal operations as quickly as possible.

We will share timely updates as we have more information. Thank you for your patience and understanding.
Feb 21, 2025 - 11:54 UTC

About This Site

Stay updated on Yellow Card's service status for email, push notifications, verification, payments, and coin trades.

Uptime over the past 90 days. View historical uptime.
Pay-In ? Major Outage
90 days ago
96.23 % uptime
Today
Benin Partial Outage
90 days ago
80.33 % uptime
Today
Botswana Operational
90 days ago
99.98 % uptime
Today
Burkina Faso Operational
90 days ago
100.0 % uptime
Today
Cameroon Operational
90 days ago
94.56 % uptime
Today
Côte d'Ivoire Operational
90 days ago
100.0 % uptime
Today
DR of the Congo Operational
90 days ago
100.0 % uptime
Today
Gabon Operational
90 days ago
100.0 % uptime
Today
Ghana Operational
90 days ago
100.0 % uptime
Today
Kenya Operational
90 days ago
100.0 % uptime
Today
Malawi Operational
90 days ago
100.0 % uptime
Today
Mali Operational
90 days ago
100.0 % uptime
Today
Nigeria Operational
90 days ago
99.98 % uptime
Today
Republic of the Congo Operational
90 days ago
100.0 % uptime
Today
Rwanda Operational
90 days ago
100.0 % uptime
Today
Senegal Operational
90 days ago
100.0 % uptime
Today
South Africa Major Outage
90 days ago
53.29 % uptime
Today
Tanzania Operational
90 days ago
96.54 % uptime
Today
Togo Operational
90 days ago
100.0 % uptime
Today
Uganda Operational
90 days ago
100.0 % uptime
Today
Zambia Operational
90 days ago
100.0 % uptime
Today
Pay-Out ? Partial Outage
90 days ago
98.43 % uptime
Today
Benin Partial Outage
90 days ago
80.33 % uptime
Today
Botswana Operational
90 days ago
99.98 % uptime
Today
Burkina Faso Operational
90 days ago
100.0 % uptime
Today
Cameroon Operational
90 days ago
94.72 % uptime
Today
Côte d'Ivoire Operational
90 days ago
100.0 % uptime
Today
DR of the Congo Operational
90 days ago
100.0 % uptime
Today
Gabon Operational
90 days ago
100.0 % uptime
Today
Ghana Operational
90 days ago
100.0 % uptime
Today
Kenya Operational
90 days ago
99.84 % uptime
Today
Malawi Operational
90 days ago
100.0 % uptime
Today
Mali Operational
90 days ago
100.0 % uptime
Today
Nigeria Operational
90 days ago
99.51 % uptime
Today
Republic of the Congo Operational
90 days ago
100.0 % uptime
Today
Rwanda Operational
90 days ago
100.0 % uptime
Today
Senegal Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Tanzania Operational
90 days ago
94.25 % uptime
Today
Togo Operational
90 days ago
100.0 % uptime
Today
Uganda Operational
90 days ago
100.0 % uptime
Today
Zambia Operational
90 days ago
100.0 % uptime
Today
OTP Delivery ? Degraded Performance
90 days ago
99.08 % uptime
Today
Benin Operational
90 days ago
99.08 % uptime
Today
Botswana Operational
90 days ago
99.08 % uptime
Today
Burkina Faso Operational
90 days ago
99.08 % uptime
Today
Cameroon Degraded Performance
90 days ago
99.08 % uptime
Today
Côte d'Ivoire Operational
90 days ago
99.08 % uptime
Today
DR of the Congo Operational
90 days ago
99.08 % uptime
Today
Gabon Degraded Performance
90 days ago
99.08 % uptime
Today
Ghana Operational
90 days ago
99.08 % uptime
Today
Kenya Operational
90 days ago
99.08 % uptime
Today
Malawi Degraded Performance
90 days ago
99.08 % uptime
Today
Mali Degraded Performance
90 days ago
99.08 % uptime
Today
Nigeria Operational
90 days ago
99.08 % uptime
Today
Republic of the Congo Degraded Performance
90 days ago
99.08 % uptime
Today
Rwanda Operational
90 days ago
99.08 % uptime
Today
Senegal Operational
90 days ago
99.08 % uptime
Today
South Africa Operational
90 days ago
99.08 % uptime
Today
Tanzania Operational
90 days ago
99.08 % uptime
Today
Togo Degraded Performance
90 days ago
99.08 % uptime
Today
Uganda Degraded Performance
90 days ago
99.08 % uptime
Today
Zambia Operational
90 days ago
99.08 % uptime
Today
Identity Verification Operational
90 days ago
100.0 % uptime
Today
Benin Operational
90 days ago
100.0 % uptime
Today
Botswana Operational
90 days ago
100.0 % uptime
Today
Burkina Faso Operational
90 days ago
100.0 % uptime
Today
Cameroon Operational
90 days ago
100.0 % uptime
Today
Côte d'Ivoire Operational
90 days ago
100.0 % uptime
Today
DR of the Congo Operational
90 days ago
100.0 % uptime
Today
Gabon Operational
90 days ago
100.0 % uptime
Today
Ghana Operational
90 days ago
100.0 % uptime
Today
Kenya Operational
90 days ago
100.0 % uptime
Today
Malawi Operational
90 days ago
100.0 % uptime
Today
Mali Operational
90 days ago
100.0 % uptime
Today
Nigeria Operational
90 days ago
100.0 % uptime
Today
Republic of the Congo Operational
90 days ago
100.0 % uptime
Today
Rwanda Operational
90 days ago
100.0 % uptime
Today
Senegal Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Tanzania Operational
90 days ago
100.0 % uptime
Today
Togo Operational
90 days ago
100.0 % uptime
Today
Uganda Operational
90 days ago
100.0 % uptime
Today
Zambia Operational
90 days ago
100.0 % uptime
Today
Buy Coins ? Operational
90 days ago
100.0 % uptime
Today
Sell Coins ? Operational
90 days ago
100.0 % uptime
Today
Send Coins ? Operational
90 days ago
100.0 % uptime
Today
Receive Coins ? Operational
90 days ago
100.0 % uptime
Today
Email Notifications ? Operational
90 days ago
100.0 % uptime
Today
Push Notifications ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 21, 2025

No incidents reported today.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
Nigeria Payouts Service Degradation
Resolved - Bank payout services in Nigeria have been fully restored
Apr 17, 08:32 UTC
Monitoring - Bank payout services in Nigeria have now been restored.

We will continue to observe and share updates as needed. Thank you for your patience
Apr 15, 08:36 UTC
Identified - The cause of the service disruption has been identified, and we are working with our service provider to restore normal operations as quickly as possible.

We'll share updates as soon as we have more details. Thank you for your patience.
Apr 14, 15:04 UTC
Investigating - We’re currently observing ongoing service degradation affecting bank payouts in Nigeria. You may experience failed or delayed transactions using this channel.

Our team is working with our service provider to restore normal service as quickly as possible.

We will provide timely updates as more information becomes available.
Apr 14, 14:32 UTC
Apr 16, 2025

No incidents reported.

Apr 15, 2025
Cameroon Mobile Money Interruption
Resolved - Cameroon mobile money services have been fully restored. Thank you for your patience
Apr 15, 08:16 UTC
Investigating - We are currently experiencing a service interruption affecting mobile money pay-in and payout in Cameroon. You may experience failed transactions using this channel.

Our team is working with our service provider to restore normal operations as quickly as possible.

We will provide timely updates as more information becomes available.
Apr 14, 14:35 UTC
Apr 14, 2025
Cameroon Mobile Money Payout Interruption
Resolved - Mobile money payout services in Cameroon have been fully restored
Apr 14, 12:36 UTC
Monitoring - Cameroon mobile money payout services have been restored.

We will continue to observe and share updates as needed. Thank you for your patience
Apr 11, 15:12 UTC
Identified - We are currently experiencing a service interruption affecting mobile money payout in Cameroon. You may experience failed transactions using this channel.

Our team is working with our service provider to restore normal operations as quickly as possible.

We will provide timely updates as more information becomes available.
Apr 11, 12:07 UTC
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025
Nigeria Payouts Service Degradation
Resolved - Bank payout services in Nigeria have been fully restored
Apr 11, 11:54 UTC
Monitoring - Bank payout services in Nigeria have now been restored.

We will continue to observe and share updates as needed. Thank you for your patience
Apr 8, 14:06 UTC
Identified - The cause of the service disruption has been identified, and we are working with our service provider to restore normal operations as quickly as possible.

We'll share updates as soon as we have more details. Thank you for your patience.
Apr 7, 10:59 UTC
Investigating - We’re currently observing ongoing service degradation affecting bank payouts in Nigeria. You may experience failed or delayed transactions using this channel.

Our team is working with our service provider to identify the root cause and restore normal service as quickly as possible.

We will provide timely updates as more information becomes available.
Apr 7, 09:25 UTC
Monitoring - Bank payout services in Nigeria have been fully restored. Thank you for your patience
Apr 7, 08:26 UTC
Identified - We are currently experiencing a service degradation affecting bank payouts in Nigeria. You may experience failed or delayed transactions using this channel.

Our team is working with our service provider to restore normal operations as quickly as possible.

We will provide timely updates as more information becomes available.
Apr 4, 09:20 UTC
Apr 10, 2025

No incidents reported.

Apr 9, 2025

No incidents reported.

Apr 8, 2025
Apr 7, 2025
Cameroon Mobile Money Interruption
Resolved - Cameroon mobile money services have been fully restored. Thank you for your patience
Apr 7, 09:16 UTC
Identified - We are currently experiencing a service interruption affecting mobile money pay-in and payout in Cameroon. You may experience failed transactions using this channel.

Our team is working with our service provider to restore normal operations as quickly as possible.

We will provide timely updates as more information becomes available.
Apr 4, 13:01 UTC
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