Get webhook notifications whenever Yellow Card Financial Status creates an incident, updates an incident, resolves an incident or changes a component status.
Monitoring - Pay-ins and Payouts with the Wave network in Côte d'Ivoire have been restored.
We will continue to observe and share updates as needed. Thank you for your patience
Apr 23, 2025 - 08:57 UTC
Identified - We are currently experiencing instability with the Wave network in Côte d'Ivoire. Users may experience delays or failed transactions when transacting with the Wave network.
We are working with our service provider to restore normal service as quickly as possible.
We will continue to provide timely updates as we learn more. Thank you for your patience and understanding.
Apr 22, 2025 - 17:00 UTC
Update - We are continuing to monitor for any further issues.
Mar 19, 2025 - 10:18 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 29, 2025 - 12:51 UTC
Identified - We are currently experiencing issues with the delivery of SMS OTP messages. Customers may experience failures in receiving One Time Passwords through SMS.
Our team is actively investigating the root cause of the issue and working on a resolution. We will continue to provide updates as we learn more.
Impact: -Customers may not receive SMS OTPs. -SMS OTP messages may be delayed or not delivered. -Whatsapp OTP unaffected and functional
Jan 28, 2025 - 17:05 UTC
Identified - Update: The EFT pay-in channel in South Africa will remain unavailable indefinitely. We'll provide updates once it's restored.
We appreciate your patience and apologize for the inconvenience.
Mar 11, 2025 - 12:06 UTC
Investigating - We are currently experiencing a service interruption affecting EFT pay-in in South Africa. You may experience failed transactions using this channel.
Our team is investigating the issue alongside our service provider and working to restore normal operations as quickly as possible.
We will provide timely updates as more information becomes available.
Mar 10, 2025 - 11:18 UTC
Update - We are still working with our service provider to restore MTN Benin services as quickly as possible.
We will provide timely updates as more information becomes available. Thank you for your patience
Mar 10, 2025 - 15:10 UTC
Identified - We've identified this to be an issue at the network operator level. We are working with our service provider to restore normal operations as quickly as possible.
Thank you for your patience.
Feb 24, 2025 - 13:10 UTC
Investigating - We are currently experiencing a service interruption affecting MTN Benin services, which may result in delays or failed transactions for users.
Our team is investigating the issue alongside our service provider and working to restore normal operations as quickly as possible.
We will share timely updates as we have more information. Thank you for your patience and understanding.
Feb 21, 2025 - 11:54 UTC
Resolved -
Bank payout services in Nigeria have been fully restored
Apr 17, 08:32 UTC
Monitoring -
Bank payout services in Nigeria have now been restored.
We will continue to observe and share updates as needed. Thank you for your patience
Apr 15, 08:36 UTC
Identified -
The cause of the service disruption has been identified, and we are working with our service provider to restore normal operations as quickly as possible.
We'll share updates as soon as we have more details. Thank you for your patience.
Apr 14, 15:04 UTC
Investigating -
We’re currently observing ongoing service degradation affecting bank payouts in Nigeria. You may experience failed or delayed transactions using this channel.
Our team is working with our service provider to restore normal service as quickly as possible.
We will provide timely updates as more information becomes available.
Apr 14, 14:32 UTC
Resolved -
Cameroon mobile money services have been fully restored. Thank you for your patience
Apr 15, 08:16 UTC
Investigating -
We are currently experiencing a service interruption affecting mobile money pay-in and payout in Cameroon. You may experience failed transactions using this channel.
Our team is working with our service provider to restore normal operations as quickly as possible.
We will provide timely updates as more information becomes available.
Apr 14, 14:35 UTC
Resolved -
Mobile money payout services in Cameroon have been fully restored
Apr 14, 12:36 UTC
Monitoring -
Cameroon mobile money payout services have been restored.
We will continue to observe and share updates as needed. Thank you for your patience
Apr 11, 15:12 UTC
Identified -
We are currently experiencing a service interruption affecting mobile money payout in Cameroon. You may experience failed transactions using this channel.
Our team is working with our service provider to restore normal operations as quickly as possible.
We will provide timely updates as more information becomes available.
Apr 11, 12:07 UTC