Get webhook notifications whenever Yellow Card Financial Status creates an incident, updates an incident, resolves an incident or changes a component status.
Update - Mobile Money Payout services in Kenya have been restored. Mobile Money Pay-in services are yet to be restored. We will provide updates as more information becomes available.
We appreciate your patience and apologise for the inconvenience.
May 27, 2025 - 14:25 UTC
Identified - Mobile Money Pay-in and Payout services in Kenya are currently unavailable. We'll provide updates once it's restored.
We appreciate your patience and apologise for the inconvenience.
May 12, 2025 - 12:32 UTC
Update - The service interruption affecting mobile money pay-in and payout in Mali is still unresolved.
We'll share updates as soon as we have more details. Thank you for your patience.
May 08, 2025 - 09:56 UTC
Identified - We are currently experiencing a service interruption affecting mobile money pay-in and payout in Mali. You may experience failed transactions using this channel.
Our team is working with our service provider to restore normal operations as quickly as possible.
We will provide timely updates as more information becomes available.
Apr 29, 2025 - 09:51 UTC
Update - We are still experiencing service unavailability with the Orange Money and Wave network in Senegal.
We’ll share further updates as soon as we have more information. Thank you for your patience.
May 06, 2025 - 12:43 UTC
Update - We are continuing to work on a fix for this issue.
May 05, 2025 - 15:56 UTC
Identified - We are currently experiencing a service interruption affecting mobile money pay-in and payout in Senegal. You may experience delayed or failed transactions using this channel.
We are working with our service provider to restore normal operations as quickly as possible.
We will provide timely updates as more information becomes available.
May 02, 2025 - 06:47 UTC
Update - We are continuing to monitor for any further issues.
Mar 19, 2025 - 10:18 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 29, 2025 - 12:51 UTC
Identified - We are currently experiencing issues with the delivery of SMS OTP messages. Customers may experience failures in receiving One Time Passwords through SMS.
Our team is actively investigating the root cause of the issue and working on a resolution. We will continue to provide updates as we learn more.
Impact: -Customers may not receive SMS OTPs. -SMS OTP messages may be delayed or not delivered. -Whatsapp OTP unaffected and functional
Jan 28, 2025 - 17:05 UTC
Resolved -
This incident has been resolved.
Jul 2, 12:31 UTC
Investigating -
We are currently experiencing a service interruption affecting Mobile Money Payout services in Cameroon. You may experience failed transactions using this channel.
Our team is investigating the issue alongside our service provider and working to restore normal operations as quickly as possible.
We will provide timely updates as more information becomes available.
Jul 2, 11:16 UTC
Resolved -
This incident has been resolved.
Jun 25, 12:31 UTC
Update -
We are continuing to investigate this issue.
Jun 25, 12:23 UTC
Investigating -
We are currently experiencing a service interruption affecting Orange Mobile Money Payout services in Cameroon. You may experience failed transactions using this channel.
Our team is investigating the issue alongside our service provider and working to restore normal operations as quickly as possible.
We will provide timely updates as more information becomes available.
Jun 25, 11:40 UTC