Yellow Card Status Page
Update - Mobile Money Payout services in Kenya have been restored. Mobile Money Pay-in services are yet to be restored. We will provide updates as more information becomes available.

We appreciate your patience and apologise for the inconvenience.

May 27, 2025 - 14:25 UTC
Identified - Mobile Money Pay-in and Payout services in Kenya are currently unavailable. We'll provide updates once it's restored.

We appreciate your patience and apologise for the inconvenience.

May 12, 2025 - 12:32 UTC
Update - The service interruption affecting mobile money pay-in and payout in Mali is still unresolved.

We'll share updates as soon as we have more details. Thank you for your patience.

May 08, 2025 - 09:56 UTC
Identified - We are currently experiencing a service interruption affecting mobile money pay-in and payout in Mali. You may experience failed transactions using this channel.

Our team is working with our service provider to restore normal operations as quickly as possible.

We will provide timely updates as more information becomes available.

Apr 29, 2025 - 09:51 UTC
Update - We are still experiencing service unavailability with the Orange Money and Wave network in Senegal.

We’ll share further updates as soon as we have more information. Thank you for your patience.

May 06, 2025 - 12:43 UTC
Update - We are continuing to work on a fix for this issue.
May 05, 2025 - 15:56 UTC
Identified - We are currently experiencing a service interruption affecting mobile money pay-in and payout in Senegal. You may experience delayed or failed transactions using this channel.

We are working with our service provider to restore normal operations as quickly as possible.

We will provide timely updates as more information becomes available.

May 02, 2025 - 06:47 UTC
Update - We are continuing to monitor for any further issues.
Mar 19, 2025 - 10:18 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 29, 2025 - 12:51 UTC
Identified - We are currently experiencing issues with the delivery of SMS OTP messages. Customers may experience failures in receiving One Time Passwords through SMS.

Our team is actively investigating the root cause of the issue and working on a resolution. We will continue to provide updates as we learn more.

Impact:
-Customers may not receive SMS OTPs.
-SMS OTP messages may be delayed or not delivered.
-Whatsapp OTP unaffected and functional

Jan 28, 2025 - 17:05 UTC

About This Site

Stay updated on Yellow Card's service status for email, push notifications, verification, payments, and coin trades.

Pay-In ? Major Outage
90 days ago
89.24 % uptime
Today
Benin Operational
90 days ago
90.49 % uptime
Today
Botswana Operational
90 days ago
100.0 % uptime
Today
Burkina Faso Operational
90 days ago
100.0 % uptime
Today
Cameroon Operational
90 days ago
99.73 % uptime
Today
Côte d'Ivoire Operational
90 days ago
95.69 % uptime
Today
DR of the Congo Major Outage
90 days ago
19.9 % uptime
Today
Gabon Operational
90 days ago
100.0 % uptime
Today
Ghana Operational
90 days ago
100.0 % uptime
Today
Kenya Major Outage
90 days ago
38.42 % uptime
Today
Malawi Operational
90 days ago
100.0 % uptime
Today
Mali Partial Outage
90 days ago
77.15 % uptime
Today
Nigeria Operational
90 days ago
100.0 % uptime
Today
Republic of the Congo Operational
90 days ago
100.0 % uptime
Today
Rwanda Operational
90 days ago
100.0 % uptime
Today
Senegal Major Outage
90 days ago
29.67 % uptime
Today
South Africa Operational
90 days ago
69.42 % uptime
Today
Tanzania Operational
90 days ago
100.0 % uptime
Today
Togo Operational
90 days ago
100.0 % uptime
Today
Uganda Operational
90 days ago
100.0 % uptime
Today
Zambia Operational
90 days ago
100.0 % uptime
Today
Pay-Out ? Major Outage
90 days ago
93.78 % uptime
Today
Benin Operational
90 days ago
90.49 % uptime
Today
Botswana Operational
90 days ago
100.0 % uptime
Today
Burkina Faso Operational
90 days ago
100.0 % uptime
Today
Cameroon Operational
90 days ago
99.69 % uptime
Today
Côte d'Ivoire Operational
90 days ago
95.69 % uptime
Today
DR of the Congo Operational
90 days ago
100.0 % uptime
Today
Gabon Operational
90 days ago
100.0 % uptime
Today
Ghana Operational
90 days ago
100.0 % uptime
Today
Kenya Operational
90 days ago
83.24 % uptime
Today
Malawi Operational
90 days ago
100.0 % uptime
Today
Mali Partial Outage
90 days ago
77.15 % uptime
Today
Nigeria Operational
90 days ago
99.8 % uptime
Today
Republic of the Congo Operational
90 days ago
100.0 % uptime
Today
Rwanda Operational
90 days ago
100.0 % uptime
Today
Senegal Major Outage
90 days ago
29.67 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Tanzania Operational
90 days ago
100.0 % uptime
Today
Togo Operational
90 days ago
100.0 % uptime
Today
Uganda Operational
90 days ago
100.0 % uptime
Today
Zambia Operational
90 days ago
100.0 % uptime
Today
OTP Delivery ? Degraded Performance
90 days ago
100.0 % uptime
Today
Benin Operational
90 days ago
100.0 % uptime
Today
Botswana Operational
90 days ago
100.0 % uptime
Today
Burkina Faso Operational
90 days ago
100.0 % uptime
Today
Cameroon Degraded Performance
90 days ago
100.0 % uptime
Today
Côte d'Ivoire Operational
90 days ago
100.0 % uptime
Today
DR of the Congo Operational
90 days ago
100.0 % uptime
Today
Gabon Degraded Performance
90 days ago
100.0 % uptime
Today
Ghana Operational
90 days ago
100.0 % uptime
Today
Kenya Operational
90 days ago
100.0 % uptime
Today
Malawi Degraded Performance
90 days ago
100.0 % uptime
Today
Mali Degraded Performance
90 days ago
100.0 % uptime
Today
Nigeria Operational
90 days ago
100.0 % uptime
Today
Republic of the Congo Degraded Performance
90 days ago
100.0 % uptime
Today
Rwanda Operational
90 days ago
100.0 % uptime
Today
Senegal Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Tanzania Operational
90 days ago
100.0 % uptime
Today
Togo Degraded Performance
90 days ago
100.0 % uptime
Today
Uganda Degraded Performance
90 days ago
100.0 % uptime
Today
Zambia Operational
90 days ago
100.0 % uptime
Today
Identity Verification Operational
90 days ago
100.0 % uptime
Today
Benin Operational
90 days ago
100.0 % uptime
Today
Botswana Operational
90 days ago
100.0 % uptime
Today
Burkina Faso Operational
90 days ago
100.0 % uptime
Today
Cameroon Operational
90 days ago
100.0 % uptime
Today
Côte d'Ivoire Operational
90 days ago
100.0 % uptime
Today
DR of the Congo Operational
90 days ago
100.0 % uptime
Today
Gabon Operational
90 days ago
100.0 % uptime
Today
Ghana Operational
90 days ago
100.0 % uptime
Today
Kenya Operational
90 days ago
100.0 % uptime
Today
Malawi Operational
90 days ago
100.0 % uptime
Today
Mali Operational
90 days ago
100.0 % uptime
Today
Nigeria Operational
90 days ago
100.0 % uptime
Today
Republic of the Congo Operational
90 days ago
100.0 % uptime
Today
Rwanda Operational
90 days ago
100.0 % uptime
Today
Senegal Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Tanzania Operational
90 days ago
100.0 % uptime
Today
Togo Operational
90 days ago
100.0 % uptime
Today
Uganda Operational
90 days ago
100.0 % uptime
Today
Zambia Operational
90 days ago
100.0 % uptime
Today
Buy Coins ? Operational
90 days ago
100.0 % uptime
Today
Sell Coins ? Operational
90 days ago
100.0 % uptime
Today
Send Coins ? Operational
90 days ago
100.0 % uptime
Today
Receive Coins ? Operational
90 days ago
100.0 % uptime
Today
Email Notifications ? Operational
90 days ago
100.0 % uptime
Today
Push Notifications ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 6, 2025

No incidents reported today.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
Resolved - This incident has been resolved.
Jul 2, 12:31 UTC
Investigating - We are currently experiencing a service interruption affecting Mobile Money Payout services in Cameroon. You may experience failed transactions using this channel.

Our team is investigating the issue alongside our service provider and working to restore normal operations as quickly as possible.

We will provide timely updates as more information becomes available.

Jul 2, 11:16 UTC
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025
Resolved - This incident has been resolved.
Jun 25, 12:31 UTC
Update - We are continuing to investigate this issue.
Jun 25, 12:23 UTC
Investigating - We are currently experiencing a service interruption affecting Orange Mobile Money Payout services in Cameroon. You may experience failed transactions using this channel.

Our team is investigating the issue alongside our service provider and working to restore normal operations as quickly as possible.

We will provide timely updates as more information becomes available.

Jun 25, 11:40 UTC
Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.